Coast Technology – Customer Detail

Some customers will be agitated and angry, please let them have their say, then give them the following information.

• We are aware of the issues, but are not directly involved.
• We have taken over their office, but NOT their company.
• We are trying our best to assist Coast’s clients
• The team dealing with the issues will call them within the next business day, explain that we know it is urgent, but we will contact them.
• They will receive a copy of the information you collect on the form below.
• Give the customer the new Morpeth Number, we don’t know how long the Coast lines will be active. – 01670 210 025.
• Call the customer back from our Canny Clever phones, explain it will come from an 0330 number.